MB-210 : Microsoft Dynamics 365 Sales

2 Days
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Intermediate

Regular Price : ~~$1200.00~~
Offer Price :$999.00

Course Overview

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Audience profile
A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Course Contents: Download PDF

Job role: Functional Consultant

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate - Credly

Course Outline

Learning Path 01: Get started with Dynamics 365 Sales

Introduction to Dynamics 365 Sales
Configure organization and management settings

Learning Path 02: Manage Leads & Opportunities in Dynamics 365 Sales

Manage leads with Dynamics 365 Sales
Manage opportunities with Dynamics 365 Sales
Track customer interactions with activities

Learning Path 03: Manage Orders & Product Catalog with Dynamics 365 Sales

Manage and organize your product catalog with Dynamics 365 Sales
Process sales orders with Dynamics 365 Sales

Learning Path 04: Manage Goals & Forecasts with Dynamics 365 Sales

Define and track goals in Dynamics 365 Sales
Manage forecasting in Dynamics 365 Sales

Learning Path 05: Analyze Dynamics 365 Sales Data

Analyze data in Dynamics 365 Sales
Analyze data with Power BI

Learning Path 06: Work with Dynamics 365 Sales Insights & Sales Accelerator

Get started with Dynamics 365 Sales Insights
Get started with the Sales accelerator

Learning Path 07: Create Surveys with Dynamics 365 Voice

Create a survey project
Create surveys with Dynamics 365 Customer Voice
Send Dynamics 365 Customer Voice surveys

Learning Path 08: Enhance Seller Productivity by Extending Dynamics 365 Sales

Boost sales performance with Microsoft Sales Copilot
Get started with the Dynamics 365 Sales mobile app
Use Microsoft 365 services with Dynamics 365 Sales

Course Objectives

Skills gained

Install and configure the application
Identify common sales scenarios
Complete a sales cycle
Configure product catalog
Manage customer records
Utilize analytics tools with customer data

Pre-requisites

Familiarity of business applications and the desire to customize and implement them for your business.

Related Certifications & Courses

MB-220 : Microsoft Dynamics 365 for Marketing	4 Days	Intermediate
MB-230 : Dynamics 365 Customer Service	4 Days	Intermediate
MB-240 : Microsoft Dynamics 365 for Field Service	4 Days	Intermediate

For any custom schedule, please email us at info@gtechlearn.com or Call us at 1-844-355-9898(Toll Free - North America) or 1800 309 9898 (Toll Free - India)

This course includes:

Official MS Learn Courseware

Exam Preps

Achievement Badge from Microsoft

Course Completion Certificate

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Experienced & Certified Instructors

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Interactive Hands-On Labs

Personalized Learning Plans

Flexible Scheduling

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