MB-210 : Microsoft Dynamics 365 Sales

MB-210 : Microsoft Dynamics 365 Sales


Regular Price : $1200.00
Offer Price :$600.00

Course Overview

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal.  Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Audience profile
A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.


Course Contents: Download PDF

Job role: Functional Consultant

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate -  Credly

Course Outline

Learning Path 01: Get started with Dynamics 365 Sales

  • Introduction to Dynamics 365 Sales
  • Configure organization and management settings

Learning Path 02: Manage Leads & Opportunities in Dynamics 365 Sales

  • Manage leads with Dynamics 365 Sales
  • Manage opportunities with Dynamics 365 Sales
  • Track customer interactions with activities

Learning Path 03: Manage Orders & Product Catalog with Dynamics 365 Sales

  • Manage and organize your product catalog with Dynamics 365 Sales
  • Process sales orders with Dynamics 365 Sales

Learning Path 04: Manage Goals & Forecasts with Dynamics 365 Sales

  • Define and track goals in Dynamics 365 Sales
  • Manage forecasting in Dynamics 365 Sales

Learning Path 05: Analyze Dynamics 365 Sales Data

  • Analyze data in Dynamics 365 Sales
  • Analyze data with Power BI

Learning Path 06: Work with Dynamics 365 Sales Insights & Sales Accelerator

  • Get started with Dynamics 365 Sales Insights
  • Get started with the Sales accelerator

Learning Path 07: Create Surveys with Dynamics 365 Voice

  • Create a survey project
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys

Learning Path 08: Enhance Seller Productivity by Extending Dynamics 365 Sales

  • Boost sales performance with Microsoft Sales Copilot
  • Get started with the Dynamics 365 Sales mobile app
  • Use Microsoft 365 services with Dynamics 365 Sales

Course Objectives

Skills gained

  • Install and configure the application
  • Identify common sales scenarios
  • Complete a sales cycle
  • Configure product catalog
  • Manage customer records
  • Utilize analytics tools with customer data


Familiarity of business applications and the desire to customize and implement them for your business.

Related Certifications & Courses
MB-220 : Microsoft Dynamics 365 for Marketing
MB-230 : Dynamics 365 Customer Service
MB-240 : Microsoft Dynamics 365 for Field Service
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This course includes:

  • Official MS Learn Courseware
  • Exam Preps
  • Achievement Badge from Microsoft
  • Course Completion Certificate
  • Post Training Support
  • Experienced & Certified Instructors
  • Train from AnyWhere
  • Interactive Hands-On Labs
  • Personalized Learning Plans
  • Flexible Scheduling
  • Accredited Training
  • Cost-Effective Pricing

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