MB-200 Microsoft Dynamics 365 Customer Engagement Core

MB-200 Microsoft Dynamics 365 Customer Engagement Core

Duration : 5 Days

The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the capabilities of Microsoft Dynamics 365 and the Power Platform and provides a foundation for other Microsoft Dynamics 365 and Power Platform training offerings. High-level topics include application configuration, automation opportunities, integration, testing, and deployment.

Audience profile

A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Job role: Functional Consultant

Module 1: Power Platform overview

In this module, you will learn the basics of the Power Platform. You will tour the various administrator portals and install applications.

Lessons

Overview
Configure Power Platform environments
Creating applications
Discovery and planning

After completing this module you will be able to:

Identify common platform components and their uses.

Module 2: Data Modeling

In this module you will learn how to model data effectively using the platform’s entities, attributes and relationships.

Lessons

Data model fundamentals
Relationships
Other entity options
Other field options
Internationalizing

After completing this module you will be able to:

Create and use relationships and entities.

Module 3: Model-driven apps

In this module you will learn about model driven applications and how to configure and use them.

Lessons

Configure model-driven apps
Configure model-driven forms
Configure views
Configure model-driven charts
Configure model-driven dashboards
Configure reports

After completing this module you will be able to:

Create and modify forms.
Create and modify views and dashboards.
Identify and use other user experience components.

Module 4: Canvas apps

In this module you will learn how to create and use canvas apps, as well as learn the differences between canvas apps and model-driven.

Lessons

Application fundamentals
Working with data and services
Customizing the user experience
Integration with model-driven apps

After completing this module you will be able to:

Create a canvas app.
Work with CDS data.

Module 5: Security

In this module you will learn how the platform’s security model manages users’ experiences and access to both data and functionality.

Lessons

Security overview
Business units
Manage security roles
Manage teams
Configure hierarchy security

After completing this module you will be able to:

Create and use business units.
Create, modify and use security roles.

Module 6: Platform Automation Overview

In this module you will learn the basics of the Power Platform automation capabilities.

Lessons

Automation overview

After completing this module you will be able to:

Identify common platform automation capabilities.

Module 7: Business Rules

In this module you will learn how to build and use business rules and how they work alongside other platform automations.

Lessons

Introduction to business rules
Additional business rule details

After completing this module you will be able to:

Create and use business rules.

Module 8: Workflows

In this module you will learn how to build and use workflows and how they work alongside other platform automations.

Lessons

Introduction to workflows
Building workflows
Advanced workflows

After completing this module you will be able to:

Create and use workflows.

Module 9: Microsoft Flows

In this module you will learn how to build and use Microsoft Flows and how they work alongside other platform automations.

Lessons

Introduction to Microsoft Flow
Other Flow concepts
Working with CDS
Building approval flows
Starting from apps
Flow deployment considerations

After completing this module you will be able to:

Create and use Microsoft Flows.

Module 10: Business Process Flows

In this module you will learn how to build and use business process flows and how they work alongside other platform automations.

Lessons

Introduction to business process flows
Configure business process flows
Additional business process flow details

After completing this module you will be able to:

Create and use business process flows.

Module 11: Introduction to integrations

In this module you will learn the basics of the Power Platform integration capabilities. You will learn how to configure and use email integrations.

Lessons

Overview of common scenarios
Email integration
Outlook integration

After completing this module you will be able to:

Identify common integrations,
Configure and use email integrations.

Module 12: Integration with Office

In this module you will learn how to integrate with common Office products like OneNote, Word and Excel.

Lessons

Templates
SharePoint
Microsoft Teams
Additional integrations

After completing this module you will be able to:

Configure and use integrations with Office products.

Module 13: Managing Data

In this module you will learn how to import and export data for the Power Platform and create and use data maps.

Lessons

Managing data overview
Duplicate detection
Importing data
Exporting data
Bulk delete

After completing this module you will be able to:

Import and export data.
Create and use data maps.
Perform bulk delete.

Module 14: Manage Instances and Applications

In this module you will learn how to enable and update first-party applications; install third-party apps and configure using admin portals.

Lessons

Overview
Manage applications

After completing this module you will be able to:

Enable and update first-party apps.
Install third-party apps.

Module 15: Manage Solutions

In this module you will learn how to create, manage and deploy solutions.

Lessons

Solution concepts
Planning and creating solutions
Working with solution components
Distributing solutions
Working with managed solutions

After completing this module you will be able to:

Create solutions.
Deploy customziations.

Module 16: Additional Deployment Considerations

In this module you will learn how to configure for mobile and deploy components such as Microsoft Flow.

Lessons

Configure settings
Mobile configuration settings
Mobile configuration

After completing this module you will be able to:

Configure for mobile.
Deploy components.

Skills gained

Identify platform components.
Understand administrator options.
Effectively model data.
Build a basic model-driven or canvas application.
Identify testing strategies and methodologies.
Identify integration opportunities.

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.

Microsoft Power Platform App Maker

3 days

Beginner

Regular Price : ~~$3000.00~~
Special Price :$1500.00

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