Virtual Training Day : Microsoft Dynamics 365 Fundamentals (CRM) (MB-910)

Summary

This exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.

Event Agenda

Skills measured

Describe Dynamics 365 Marketing (15-20%)
Describe Dynamics 365 Sales (15-20%)
Describe Dynamics 365 Customer Service (15-20%)
Describe Dynamics 365 Field Service (15-20%)
Describe shared features (20-25%)

Schedule

1/24/2023

09 am - 01 pm (UK Time)

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