81071 : Deployment for customer engagement in Microsoft Dynamics 365

This Digital Learning course focuses on the skills needed to plan, design, and deploy Microsoft Dynamics 365. The course will walk you through minimum requirements and licensing details, deploying and working with Microsoft Dynamics 365 subscription and instances all over the world, best practices regarding Microsoft Dynamics 365 updates, details regarding new and exciting capabilities regarding Microsoft Dynamics 365 Apps and PowerApps, as well as all you need to know regarding the new and improved Dynamics 365 App for Outlook, and Mobile clients.

Module 00: Course Introduction Module 01: Getting Started with Microsoft Dynamics 365 Module 02: Manage Microsoft Dynamics 365 Subscriptions Module 03: Manage Microsoft Dynamics 365 Instances Module 04: Managing Microsoft Dynamics 365 Upgrades Module 05: Integration with other Microsoft Online Module 06: Managing Microsoft Dynamics 365 Apps Module 07: Microsoft Dynamics 365 integration with Microsoft Outlook Module 08: Configure and Manage Mobile Devices

Getting Started with Microsoft Dynamics 365 Manage Microsoft Dynamics 365 Subscriptions Manage Microsoft Dynamics 365 Instances Managing Microsoft Dynamics 365 Upgrades Integration with other Microsoft Online Business Solutions Managing Microsoft Dynamics 365 Apps Microsoft Dynamics 365 integration with Microsoft Outlook Configure and Manage Mobile Devices

Some basic experience using Windows applications Knowledge of basic sales, marketing, and customer service roles in a business Some knowledge of common Microsoft Dynamics CRM record types is preferred