81059-SP : Self-Paced : Customization and Configuration in Microsoft Dynamics 365

81059-SP : Self-Paced : Customization and Configuration in Microsoft Dynamics 365

  11 hrs. Videos
  Download Contents

Regular Price : $49.99
Offer Price :$9.99

Course Overview

This course provides students with the tools to customize Dynamics 365 implementation for Sales and Service. The focus is on the using and understanding how the platform tools that are provided can be leveraged to create custom objects, modify the user interface, automate tasks, and other specific customizations. This course helps prepare you for assessment Customization and Configuration in Microsoft Dynamics 365 for Sales and Customer Service.


  • Full HD Videos
  • 24x7 Access
  • Access from anywhere, anytime, any device
  • Embedded Quizzes
  • No-Cost Cert Preps included

Course Outline

Module 01: Introduction to Customizing Microsoft Dynamics 365
Module 02: Building a Security Model in Microsoft Dynamics 365
Module 03: Customizing Entities
Module 04: Customizing Fields
Module 05: Managing Relationships
Module 06: Customizing Forms
Module 07: Configuring Business Rules
Module 08: Customizing Views
Module 09: Customizing Charts and Dashboards
Module 10: Additional Security Options
Module 11: Business Process Flows

Course Objectives

After Completion, Students will learn:
  • How to configure Microsoft Dynamics 365
  • Implement MS Dynamics 365 Entities, entity relationships and fields
  • Create and manage MS Dynamics 365 solutions, forms, views, and visualizations Implement business rules, work flows and process flows


Candidates need a working knowledge of Dynamics 365 (CRM) features and functionality, as well as a working knowledge of development, implementation, and data structures.
Also the Development Course Extending has two parts: Visual Development which most Dynamics 365 / (CRM) professionals can benefit. Using Visual Studio requires a familiarity of Visual Studio and .Net. A working knowledge of programming, Visual Studio, and familiarity of C# provides the best technical background for this course.

This course includes:

  • Official MS Learn Courseware
  • Exam Preps
  • Achievement Badge from Microsoft
  • Course Completion Certificate
  • Post Training Support
  • Experienced & Certified Instructors
  • Train from AnyWhere
  • Interactive Hands-On Labs
  • Personalized Learning Plans
  • Flexible Scheduling
  • Accredited Training
  • Cost-Effective Pricing

  • Need an expert opinion? Contact us today!    CONTACT US NOW