Relationship Management in Microsoft Dynamics NAV 2016

Duration : 1 Day

Course Contents

Module 00: Introduction
Module 01: Relationship Management Overview
Module 02: Contact Management
Module 03: Segmentation
Module 04: Profiling and Classification  
Module 05: Opportunity Management
Module 06: Interactions and Document Management
Module 07: Campaign Management
Module 08: Microsoft Dynamics CRM integration
Module 09: Additional Features

At course completion:

Define Relationship Management in Dynamics NAV
Create and Setup Contacts
Set Up Contact Companies
Use Segments with Contacts
Remove Contacts
Setup Profile Questionnaires
Opportunity Management Setup
Create and Activate Opportunities
Create an Interaction Template
Set Up Campaigns
Use Microsoft Dynamics CRM with Dynamics NAV


General knowledge of Microsoft Windows
Basic understanding of Microsoft Dynamics NAV and customer relationship management processes

Regular Price : $450.00
Special Price :$300.00

Upcoming Schedules

Start Date End Date Delivery Location Details
For any custom schedule, please email us at or Call us at +1 951.821.5678

This course includes:

  • 24x7 Lab Access during your Training
  • Official Courseware
  • Free retake upto 6 months
  • Post Training Support
  • Experienced Instructors
  • Train from AnyWhere