Extending Functionality in Microsoft Dynamics 365 for Sales and Customer Service

Duration : 1 Day

Course Contents

Module 00: Course Introduction
Module 01: Overview of App Designer
Module 02: Components vs Coding
Module 03: Integrating using Flow and Dynamics 365 Business Processes
Module 04: Machine Learning
Module 05: Social Engagement and Record Creation
Module 06: Extending Functionality with Code
Module 07: Course Review

At course completion:

How to use the new App Module designer to create and edit modular applications
Provide an overview of how to use the Site-Map designer in conjunction with the App Designer
Examine the ability to use built-in Dynamics 365 tools as a replacement for Custom Development
How to use Custom Actions, to create reusable business logic
How to use Microsoft Flow and Dynamics 365 Business Processes to a unified Business Process
Provide guidance on how to work Azure Cognitive Services into your Dynamics 365 implementation
Explore the ability to create records automatically from other applications
Provide an overview of developer concepts and when you may need to engage a developer


A working knowledge of how to use Microsoft Dynamics CRM 2013 and/or 2015

Regular Price : $450.00
Special Price :$300.00

Upcoming Schedules

Start Date End Date Delivery Location Details
For any custom schedule, please email us at support@gtechlearn.com or Call us at +1 951.821.5678

This course includes:

  • 24x7 Lab Access during your Training
  • Official Courseware
  • Free retake upto 6 months
  • Post Training Support
  • Experienced Instructors
  • Train from AnyWhere