Extending Functionality in Microsoft Dynamics 365 for Sales and Customer Service

Duration : 1 Day

This Digital Learning course provides students with the tools to begin extending Dynamics 365 functionality using the platform tools available in the application. The focus is on building for advanced solutions, without the need to custom development including building Modular Apps, Creating Business Processes that span multiple applications, and triggering Dynamics 365 functionality for external applications.

Module 00: Course Introduction Module 01: Overview of App Designer Module 02: Components vs Coding Module 03: Integrating using Flow and Dynamics 365 Business Processes Module 04: Machine Learning Module 05: Social Engagement and Record Creation Module 06: Extending Functionality with Code Module 07: Course Review

How to use the new App Module designer to create and edit modular applications Provide an overview of how to use the Site-Map designer in conjunction with the App Designer Examine the ability to use built-in Dynamics 365 tools as a replacement for Custom Development How to use Custom Actions, to create reusable business logic How to use Microsoft Flow and Dynamics 365 Business Processes to a unified Business Process Provide guidance on how to work Azure Cognitive Services into your Dynamics 365 implementation Explore the ability to create records automatically from other applications Provide an overview of developer concepts and when you may need to engage a developer

A working knowledge of how to use Microsoft Dynamics CRM 2013 and/or 2015

Regular Price : ~~$450.00~~
Special Price :$300.00

Extending Functionality in Microsoft Dynamics 365 for Sales and Customer Service

This course includes: