AB-6005 : Introduction to supply chain management in Dynamics 365

Designed for beginners, this course explores how Dynamics 365 Supply Chain Management supports end-to-end business operations—from product setup and inventory control to sales, procurement, and manufacturing—while integrating with the Microsoft ecosystem and leveraging AI-assisted insights.

Learning Path 1: Describe the finance and operations apps

• Describe enterprise resource planning (ERP)

• Describe use cases for using AI tools in finance and operations apps

• Explore the finance and operations user interface

Learning Path 2: Describe reporting and integration capabilities

• Describe built-in reporting capabilities

• Describe options for analyzing data with Power BI

• Describe integration capabilities with Microsoft 365

• Describe integration options for Microsoft Power Platform

• Describe capabilities and use cases for business events

• Configure and edit business documents

• Describe how Copilot-based insights support finance and operations apps

Learning Path 3: Describe shared features in Dynamics 365 finance and operations apps

• Describe security capabilities in finance and operations apps

• Describe workflow capabilities in Dynamics 365 finance and operations apps

• Describe batch jobs in finance and operations apps

• Manage organizations and legal entities

• Create and maintain record templates

• Describe global address book features

• Set up alerts in finance and operations apps

• Describe number sequences in finance and operations apps

• Describe attachment capabilities in finance and operations apps

Learning Path 4 - Describe core capabilities of Dynamics 365 Supply Chain Management

• Describe Dynamics 365 Supply Chain Management core capabilities

• Manage products and released products

• Describe products and product masters

• Describe product dimensions and product variants

• Describe storage dimensions

• Describe tracking dimensions

• Describe item groups

• Describe item model groups

• Describe default order settings

• Explore Copilot to generate product insights

Learning Path 5 - Describe inventory management

• Illustrate on-hand inventory maneuvers

• Manage inventory journals

• Explore inventory journal types

• Describe transfer orders

• Describe inventory blocking

• Illustrate AI-assisted inventory insights

• Describe quality management capabilities

Learning Path 6 - Describe procurement processes 

• Manage vendors

• Describe trade agreements

• Describe the procure-to-pay process

• Describe purchase requisitions

• Describes purchase orders, receipts, and returns

• Describe charges

• Describe Copilot support in procurement scenarios

• Explain the capabilities of the Supplier Communications Agent

• Describe supply risk assessment

Learning Path 7 - Describe sales processes

• Manage customers

• Describe trade agreements

• Describe the order-to-cash process

• Describe sales order creation, fulfillment, and returns

• Describe intercompany orders

• Describe charges

• Describe Copilot support in sales scenarios

Learning Path 8 - Describe warehouse management

• Manage the warehouse layout

• Describe reservation hierarchies

• Describe unit sequence group

• Describe license plate

• Describe location directives

• Describe work templates

• Describe the Warehouse Management mobile app

• Describe wave templates

• Describe cycle counting

• Describe replenishments

• Describe packing dimension and containerization

Learning Path 9 - Describe manufacturing processes

• Describe production types

• Describe BOMs and formulas

• Describe BOM types

• Describe routes and operations

• Describe lean, discrete, and process manufacturing

• Describe manufacturing execution

Learning Path 10 - Describe inventory costing and master planning

• Describe costing methods and use cases

• Describe resources

• Describe cost groups

• Describe cost management

• Describe coverage groups

• Describe master planning and planning optimization

• Illustrate AI-assisted demand forecasting

• Demonstrate landed cost scenarios